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When You Mess With The Wrong Customer

Chapter 6

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It activated a carefully prepared corporate response designed for circumstances involving the acquisition, executive authority, and potential conflicts with Meridian Atlantic Airways.

Within seconds, my chief legal officer, Daniel Brooks, received the alert.

Daniel had worked beside me for eleven years.

He knew I never activated that protocol casually.

He immediately called my personal phone.

One of the officers allowed me to answer.

“Vanessa?”

“Daniel.”

“Where are you?”

“Being removed from Flight 728.”

There was a brief silence.

“Why?”

“An employee claims I stole a first-class seat.

Security handcuffed me without properly verifying my documents.”

“Do you have your boarding pass?”

“Yes.”

“Identification?”

“Yes.”

“Are you injured?”

“My shoulder hurts.

I want medical documentation if necessary, and I want everything preserved.”

Daniel’s voice became measured.

“Understood.

Don’t argue with them.

We are contacting the appropriate authorities and requesting that all records be preserved.”

Then he asked the question that mattered most.

“Do they know who you are?”

I looked at the officer holding my arm.

“No.”

Daniel exhaled.

“Then let’s make sure they learn the facts before anyone makes this worse.”

The airport security office was small and brightly lit.

An officer removed the handcuffs after I was seated.

My wrists were uncomfortable, and my shoulder ached.

I requested medical attention and asked for the incident number.

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When You Mess With The Wrong Customer

7 Part