CHAPTER 1: THE MAN NOBODY WANTED TO SERVE
The Grand Imperial Hotel was known as one of the most luxurious hotels in the city.
Its marble floors reflected the golden light of enormous chandeliers. The reception counter was made from polished dark wood, and expensive paintings decorated the walls. Wealthy guests arrived every hour in luxury vehicles, carrying designer luggage and wearing clothing that cost more than most people earned in several months.
Everything inside the hotel was designed to communicate one message: money mattered.
The employees understood that message very well.
They had been trained to welcome important guests, recognize wealthy customers, and provide special treatment to people who appeared influential.
Unfortunately, some of them had forgotten that every person deserved basic respect.
At approximately eleven thirty on a Thursday morning, an older man entered the hotel.
His name was Richard Harrison.
He wore a dark gray overcoat, a simple black sweater, and slightly worn leather shoes. His gray hair was neatly combed, and his short beard gave him the appearance of someone who had spent many years working outdoors.
He carried no expensive luggage.
There was no driver waiting behind him.
He did not wear a luxury watch or carry a designer briefcase.
To most people, he looked like an ordinary older gentleman who had walked into the wrong building.
Richard approached the reception counter.
A young employee named Ethan Miller was standing behind it, checking something on a computer.
"Good morning," Richard said politely.
Ethan barely looked up.
"Yes?"
"I'd like to speak with the hotel manager."
Ethan sighed.
"Do you have a reservation?"
"Not exactly. I'm here to discuss something concerning the building."
Ethan looked at him more carefully.
"The building?"
"Yes. Is the general manager available?"
Ethan exchanged a quick glance with his colleague, a young receptionist named Chloe.
Chloe smiled slightly.
"Sir, the management office is not open to the public."
Richard remained calm.
"I understand. Could you please let him know Richard Harrison is here?"
Ethan shook his head.
"Do you have an appointment?"
"I sent a message earlier this morning."
"Then you should have received a confirmation."
"I haven't received one yet."
Ethan leaned against the counter.