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He Bet the Black Sommelier a Million Dollars She Couldn't Speak One Sentence in Japanese. Her Answer Destroyed His Deal

Chapter 4

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Asha Reynolds did not move. She did not turn her head. She kept her eyes on the neck of the bottle and the slow red stream of the wine and the candle flame beneath it. She did not stop pouring.

But she listened.

Carter Holbrook was forty years old, and he had never in his life had to wait for anything he wanted.

He was the chief executive of Holbrook Precision Components, a manufacturer of machined metal parts for automobiles and industrial equipment, with two factories in southwest Ohio and eleven hundred employees. His grandfather had founded the company in 1952 in a rented garage in Hamilton, Ohio, with a single lathe and a loan from the local Elks lodge. His father, Walter Holbrook, had run it for thirty-five years and built it into the biggest employer in Butler County, a company known up and down the Miami Valley for paying fair wages and never once, in thirty-five years, laying anyone off. Walter Holbrook had known every one of his workers by name. He ate lunch in the plant cafeteria. He went to their weddings and their funerals. He had a framed sign above his office door, hand-lettered by his own father, that said: WE MAKE THINGS RIGHT, OR WE DON'T MAKE THEM.

Carter had taken over six years ago, when his father's Parkinson's disease made it impossible for him to keep working. He had changed the sign. Now it hung in a storage closet. The new sign in the lobby was a sleek brushed-steel logo with the words HOLBROOK: PRECISION AT SCALE.

He was a handsome man, and he knew it. Tall and broad-shouldered, with a lean, tanned face, thick black hair that he wore slicked straight back from his forehead with an expensive pomade so it gleamed in any light, and a short, neatly trimmed black beard, shaped every Thursday by a barber in Hyde Park who charged a hundred and twenty dollars. He had been a lacrosse player at Dartmouth and a mediocre student at Wharton, and he had spent eight years in private equity in New York before coming home to run the family company, and he had brought New York home with him. He wore it like a uniform. That night, in the candlelit cellar, he was wearing a beautifully tailored suit of fine wool in a deep charcoal navy, so dark it looked almost black in the candlelight, cut slim through the waist and shoulders by a tailor in Milan. A crisp white dress shirt, open at the collar, no tie. And on his left wrist, a mechanical watch with a dark dial and a brown alligator strap, Swiss, hand-assembled, which had cost him more than most of his factory workers earned in a year. He liked to check it during meetings, slowly, so that people noticed.

He was very good at making people notice.

What he was not good at, and what he had never once in his forty years admitted to anyone, including himself, was running a manufacturing company.

He had grown up in a large brick house in Hamilton on a hill above the Great Miami River, the only son of a man whom everyone in town admired. That was the trouble. Everyone admired Walter Holbrook. The men at the plant admired him. The bankers admired him. The priest at St. Peter in Chains admired him. Carter's own mother, who died when he was fourteen, had admired him so much that she sometimes seemed to forget she had a son at all. And Walter Holbrook, for his part, was almost never home. He left for the plant at five-thirty every morning and came back at seven or eight at night, smelling of machine oil and coffee, and on weekends he went to the weddings and the funerals and the retirement parties and the Little League games of his workers' children. Not his own son's games. Other people's children's games. Carter had played lacrosse for eight years, from fourth grade through high school, and his father had come to exactly three of his games.

When Carter was twelve, he had asked his father why. Why he went to the Hartley boy's baseball game and the Pruett girl's softball game and the Ramirez kids' soccer games, and never to his.

His father had looked at him for a long time, across the dinner table, with an expression Carter did not understand until many years later. Then he had said, "Because those kids' fathers can't afford to take a Saturday off, son. And I can. And you've got everything else."

Carter had decided, at twelve years old, that his father loved the plant more than he loved him. That the workers were his real family. That Carter was just the boy who lived in the big brick house and had everything else. He had carried that decision with him to Dartmouth, and to Wharton, and to New York, and back to Hamilton, where he had come home at thirty-four to run a company full of people his father had loved more than him. And somewhere, deep down, in a place he never looked at directly, every cost he cut and every worker he laid off and every corner he trimmed had felt a little bit like winning an argument with a man who could no longer speak.

His father had built Holbrook Precision on the idea that if you made the best parts in the world and treated your people right, everything else would take care of itself. Carter had come home from New York believing that idea was sentimental and slow. He had cut costs. He had replaced longtime suppliers with cheaper ones. He had borrowed heavily against the company to buy a competitor in Michigan, which had turned out to have far more problems than he had been told. He had laid off two hundred and forty workers, the first layoffs in the company's history, and his father, who by then could barely speak, had wept in his wheelchair when he heard about it. And for six years, Carter had told the board, and the banks, and himself, that everything was fine.

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He Bet the Black Sommelier a Million Dollars She Couldn't Speak One Sentence in Japanese. Her Answer Destroyed His Deal

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