Vanessa gave a sarcastic laugh.
"Are you calling someone to complain about our service?"
Edward put his phone away.
"I'm calling someone who needs to understand what's happening here."
Vanessa shook her head.
"Well, whoever you're calling, I'm sure they'll be very interested in hearing your complaints."
Edward looked at her.
"I certainly hope so."
Daniel stood silently.
He recognized the number Edward had called.
He also knew the person who had answered.
But he said nothing.
CHAPTER 5: THE ARRIVAL OF THE EXECUTIVE
Less than three minutes later, the elevator doors opened.
A middle-aged man in a dark business suit walked quickly toward the reception area.
His name was Michael Reynolds.
He was the chief operating officer of Harrison International Hospitality Group.
Michael had worked with Edward for almost twenty years.
He was one of the few people who knew how much the company founder disliked public displays of authority.
When Michael saw Edward, he immediately approached.
"Mr. Harrison."
He extended his hand.
"Good morning, sir."
Edward nodded.
"Good morning, Michael."
Michael looked around.
"Is there a problem?"
Edward glanced toward Vanessa.
"Perhaps you should ask your general manager."
Michael turned.
"Vanessa?"
She straightened her jacket.
"Mr. Reynolds. I wasn't expecting you."
Michael looked at Daniel.
Then at Edward.
"What happened?"
Vanessa began explaining quickly.
"There was a problem with a guest's luggage, and Mr. Carter failed to handle it properly. I was addressing the issue when this gentleman began interfering with my management."
Michael frowned.
"Interfering?"
"Yes. He questioned my authority and refused to leave the discussion."
Michael looked at Edward.
For a moment, he said nothing.
Then he turned back toward Vanessa.
"Do you know who this gentleman is?"
Vanessa hesitated.
"No, sir."
Michael took a breath.
"This is Edward Harrison."
Vanessa nodded politely.
"Yes, I understand."
Michael continued.
"He founded this company."
Her expression changed.
Michael added:
"He is the chairman and majority owner of Harrison International Hospitality Group."
The reception area became silent.
Vanessa stared at the older man.
Then she looked toward Michael.
Then back at Edward.
Her confidence disappeared.
She had spent several minutes speaking disrespectfully to the person who owned the hotel.
But that was not the most shocking part.
Michael turned toward Daniel.
"And this young man is his son."
Vanessa froze.
Daniel looked down.
Edward remained calm.
The woman who had just threatened to discipline him was now standing speechless.